On site IT Support
As a Chicago-based Managed IT Services provider, we are available to troubleshoot in person whenever needed. Our team of engineers is on stand-by to take the drive to you. With a pre-arranged plans baked into your monthly cost, there’s no need to worry about incurring additional fees. We can also be retain for break-fix services as needed,
Proactive Remote Support & Monitoring
XenSpec’s Managed Services actively monitors desktops, servers, and networks to ensure every device is up and performing optimally. From a distance, we have the necessary tools to control and troubleshoot end-user devices with little to no efforts. We proactively watch the entire network on a 24/7 basis and will take action when necessary to ensure your business Operations is never interrupted.
With an extensive experience in deploying servers and networks for clients of different verticals, we can confidently say there’s nothing that will stand on our way to delivering the perfect solution for your Business. From single server to clusters or Cloud services, you can count on our team at any given time. We are
With a large selection of Infrastructure services, our clients get to benefit from modern and efficient IT Solutions without having to tap into a 3rd party provider. We will procure, build and manage the entire IT lifecycle.
Our team is experienced in building your infrastructure from the ground up. We get creative in our delivery process by introducing new paths or shortcuts to save you money. We can build your Cloud, your server clusters, or deploy the perfect network for your business.
A good Managed Service Provider is never reactive, but rather remains alert and proactive in its approach. XenSpec is no different. We work closely with our clients to build a custom support level that naturally fit well with their company’s culture and ongoing expectations. Whether your infrastructure is on premise or in a datacenter, our Managed IT Services will exceed your expectations.
Safeguarding sensitive data is mandate regulated by law. As result, companies are provided with strict IT checklist to implement in order to be compliant. The Payment Card Industry Data Security Standard (PCI DSS) and Health Insurance Portability and Accountability Act (HIPAA) are the most widely applicable standards businesses have to meet. The consequences for violating these and other standards are hefty fines and reputation damage that some businesses might not be able to overcome. As a Chicago Managed IT Service provider, we handle the complexities of compliance and auditing, so you don’t have to worry about violating data security regulations.
Our Chicago Managed IT services provide our clients access to datacenters and network Services. Move out of your on-premise server closets and start benefiting from highly secure facility with proven certification. Your business can now benefit from all the interconnectivity and peering capability. We will assist with getting your equipment migrated seamlessly with reduced downtime.
As a Chicagoland based Managed Services Provider (MSP), we try to limit our travel time to 45 minutes. Depending on your business case, we are willing to make some exceptions. Get in touch with our team to start the conversation.
Managed Services are one of those IT practices that requires taking time to understand the technology being managed, and then formulating a plan accordingly. As such, it’s difficult to set a price point without a discovery process.
While we have a well rounded team that understand a large selection of technology services, we do not commit to troubleshooting your third party or proprietary software. We ask that you refer to your vendor for ongoing support and patch management. In some rare occasions, we may have a team member with knowledge of your software. Feel free to reach out, we’re more than happy to provide a scope for our services.
Depending on the size of your company, XenSpec can usually onboard a new client between 1 to 5 business days. In the event where there’s an urgency, we are happy to do everything possible for a quicker onboarding.